Privacy Policy

Our Commitment to Your Privacy

At Afoyo African Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, visit our website, or interact with us.

Information We Collect

Personal Information

• Name, contact details (email, phone number, address)
• Passport information and travel document details
• Payment information and billing details
• Dietary requirements, health information, and special needs
• Emergency contact information

Automatically Collected Information

• IP address, browser type, and device information
• Website usage data through cookies and similar technologies
• Location data (if you enable this feature)

Travel Information

• Travel preferences and interests
• Booking history and itinerary details
• Feedback and reviews you provide
• Communications with our team

How We Use Your Information

To Provide Our Services

• Process bookings and arrange safari itineraries
• Coordinate with lodges, guides, and service providers
• Manage payments and send booking confirmations
• Provide customer support during your safari

For Communication

• Send important updates about your booking
• Respond to your inquiries and requests
• Share promotional offers (with your consent)
• Request feedback after your safari experience

For Legal and Security Purposes

• Comply with legal obligations and regulations
• Prevent fraud and ensure transaction security
• Resolve disputes and enforce our terms

Information Sharing: Privacy Policy

We only share your information when necessary:

With Service Providers

• Lodges and accommodation partners
• Transportation providers and guides
• Activity operators and park authorities
• Payment processors and financial institutions

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To comply with government regulations

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures including:

• Secure servers and encrypted data storage
• Limited access to personal information
• Regular security assessments
• Secure payment processing systems
• Confidentiality agreements with staff and partners

Your Rights: Privacy Policy

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your information
• Withdraw consent for marketing communications
• Request data portability

Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Typical retention periods:

• Booking information: 7 years for tax and legal purposes
• Marketing preferences: Until you unsubscribe
• Website analytics: 26 months

International Data Transfers

As an international tour operator, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during these transfers.

Cookies and Tracking

Our website uses cookies to:

• Enhance user experience and website functionality
• Analyze website traffic and user behavior
• Remember your preferences and settings
• Deliver relevant marketing content

You can control cookie settings through your browser preferences.

Children’s Privacy Policy

We do not knowingly collect information from children under 16 without parental consent. Family bookings require adult authorization and supervision.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. The current version will always be available on our website with the effective date. Significant changes will be communicated to you directly.

Contact Us

For privacy-related inquiries or to exercise your rights, contact us:

Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Last Updated: [Current Date]

We are committed to protecting your privacy and ensuring your safari experience is not only memorable but also secure. Thank you for trusting Afoyo African Safaris with your personal information.

Custom Tours – Contact Us – Privacy Policy

Craft Your Dream African Safari

Ready to experience Africa on your terms? At Afoyo African Safaris, we believe every traveler deserves a personalized adventure that matches their unique interests, pace, and dreams. Our custom safari specialists are here to transform your vision into an unforgettable journey through Uganda’s most spectacular landscapes.

Why Choose a Custom Safari?

Tailored to Your Travel Style

Whether you’re seeking luxury accommodations, budget-friendly options, family-friendly activities, or romantic honeymoon experiences, we design itineraries that reflect exactly what you’re looking for.

Flexible Timing & Duration

Stay as long as you want and travel when it suits you. We create schedules that work around your availability, not fixed departure dates.

Special Interest Focus

Photography tours, birdwatching expeditions, primate tracking, cultural immersion, or adventure activities – we build your safari around your passions.

Private Experience

Enjoy exclusive use of vehicles and guides, with the freedom to change plans as you go. Your safari, your rules.

Let’s Start Planning Your Adventure

We’re excited to learn about your safari dreams and help bring them to life. Contact us through any of the methods below, and one of our safari specialists will respond within 24 hours.

Office Hours:

• Monday – Friday: 8:00 AM – 6:00 PM EAT
• Saturday: 9:00 AM – 1:00 PM EAT
• Emergency Contact: Available 24/7 for active tours

What Happens Next?

1. Initial Consultation – We’ll discuss your interests, budget, travel dates, and special requirements
2. Custom Itinerary Draft – Within 3 business days, we’ll create a detailed proposal just for you
3. Refine & Perfect – We’ll adjust the itinerary until it’s exactly what you envisioned
4. Secure Your Safari – Confirm with a deposit and let us handle all the details
5. Pre-Travel Preparation – Receive your safari documents, packing lists, and final details

Information to Include When Contacting Us

To help us create your perfect custom safari, please share:

• Number of travelers and ages
• Preferred travel dates and duration
• Budget range
• Specific interests (wildlife, culture, adventure, relaxation)
• Accommodation preferences
• Any special requirements or celebrations
• Countries or parks you’d like to visit
• Previous safari experience

Why Trust Afoyo with Your Custom Safari?

• Local Expertise – Born and raised in Uganda, we know the hidden gems and optimal routes
• Personal Relationships – Direct partnerships with lodges and communities for authentic experiences
• Safety First – Comprehensive safety protocols and 24/7 support
• Sustainable Tourism – Committed to conservation and community benefits
• Award-Winning Service – Recognized as Uganda’s premier safari operator

Ready to Begin Your Journey?

Don’t see exactly what you’re looking for in our standard packages? That’s why we’re here. Let’s create something extraordinary together.

“The best safari is the one designed around you. Let us craft yours.”

Contact our custom tours team today and take the first step toward the African adventure you’ve always imagined.